General
What To Expect During a Technician Visit
If your Ezi Broadband nbn® service requires a technician visit, there's no need to worry — the process is usually quick and straightforward. A qualified nbn® technician will visit your property to install, test, or activate the physical connection ...
What nbn® Technology Do I Have?
Every home and business connects to the nbn® network in a slightly different way, that's because there are several nbn® technologies used across Australia. Knowing which one you have helps us make sure you get the right setup, the right modem, and ...
What Is A Service Qualification Check?
Before Ezi Broadband can connect your home or business to the nbn®, we first need to confirm what type of internet technology is available at your address. This process is called a Service Qualification Check (or SQ Check). It's a quick lookup that ...
How To Transfer From Another Provider
Step 1: Place Your Order With Ezi Choose your Ezi plan and complete your order online. You'll receive an order confirmation email shortly after checkout, along with updates as your service progresses. If you're already connected to the nbn®, your new ...
Moving From Mobile Broadband To nbn® — What Changes?
Switching from mobile broadband to the nbn® is a great way to enjoy faster speeds, more reliable performance, and unlimited data — especially for streaming, working from home, or gaming. While both services provide internet access, the way they ...
How To Identify Your nbn® Connection Type
Every address in Australia connects to the nbn® a little differently. Knowing your nbn® connection type helps you understand your plan options, expected speeds, and the equipment you'll need to get connected with Ezi Broadband. Why Your Connection ...
What To Do If You’re Renting
If you're renting your home or business space, you can still enjoy fast and reliable nbn® internet with Ezi Broadband you'll just need to check a few details before installation. Most tenants can sign up and get connected easily, but depending on ...
How To Check What Ezi Broadband nbn® Plans Are Available At Your Address
Before Ezi Broadband can connect your home or business to the nbn®, we first need to confirm that our plans are available at your location. This process helps us identify what type of nbn® technology serves your property and what speeds and plans you ...
How Do I Choose The Right Ezi Broadband Plan?
Choosing the right Ezi Broadband plan comes down to understanding how you use the internet and matching that to the speed and capacity available at your address. The good news? All Ezi Broadband plans include unlimited data, so the main difference ...