Which Modem Can I Use?

Which Modem Can I Use?

Ezi Broadband supplies different modem models depending on the nbn® technology available at your address. Using the correct modem ensures your service activates smoothly and performs at full speed.

Modem Compatibility By nbn® Technology

In Short

  • VX230v → Works with all nbn® technologies, including FTTN and FTTB. Features a built-in VDSL modem and a VoIP phone port.
  • HX510 → Designed for nbn® box-based connections only (FTTP, HFC, FTTC, Fixed Wireless, and Satellite). It cannot be used for FTTN or FTTB, as these do not include an external nbn® connection box. Supports Wi-Fi 6 and EasyMesh.
  • HB210 Pro → Our Wi-Fi 7 mesh system, ideal for whole-home coverage. Works with nbn® box-based connections only (FTTP, HFC, FTTC, Fixed Wireless, and Satellite). It cannot be used for FTTN or FTTB. Available in 1-pack, 2-pack, and 3-pack configurations depending on home size.

Which One Should I Choose?

  • Small home or apartment (1–2 bedrooms): A single HX510 or HB210 Pro will provide strong coverage.
  • Medium home (2–3 bedrooms): A single HB210 Pro or a 2-pack mesh setup is recommended.
  • Large home (3–4+ bedrooms or double storey): A 2-pack or 3-pack HB210 Pro mesh system ensures whole-home coverage with seamless roaming.
  • FTTN or FTTB connection: The VX230v is your only option, as it includes the built-in VDSL modem required for these connection types.

Using Your Own Modem (BYO)

You're welcome to use your own modem with Ezi Broadband, as long as it's compatible with your nbn® technology type. See our article on How To Activate Using Your Own (BYO) Modem for setup instructions.

Need Help Choosing the Right Modem?

  1. Visit our website and speak to Eve, our AI assistant, in the bottom right corner of the screen.
  2. If you'd rather chat with a human, just let Eve know and you'll be transferred to a real person within the same chat window.
  3. Head over to the homepage of our help centre and submit a ticket.
  5. Call us on 132 EZI (132 394).