The VX230v is a Wi-Fi 6 VDSL/ADSL modem router, ideal for FTTN, FTTB, FTTC, HFC, and FTTP setups, depending on your nbn® technology.
Here's how to set it up step by step.
Whats In The Box
If anything is missing or damaged, please reach out to support before proceeding.
Step 1: Placement and Power Up
Place the VX230v on a flat, open surface (away from heavy interference).
Insert the power adapter into the VX230v and plug it into a working wall outlet.
Turn the unit on (if there's a power button).
Wait approximately 30 seconds. You should see the Power LED light up (solid).
Other LEDs (DSL, Internet, Wi-Fi) may flash initially before stabilising.
Step 2: Connect to Your nbn® Equipment
How you connect depends on your nbn® technology:
For FTTN or FTTB connections (phone line):
Plug the DSL (phone) cable from the wall socket into the DSL port on the VX230v, this is the grey port labelled "DSL".
For FTTC, FTTP, HFC, or Fixed Wireless connections (Ethernet):
Connect the cable from your nbn® connection box (labelled UNI-D, Gateway, or WAN) to the WAN port on the VX230v, this is the LAN4/WAN port on the modem.
Make sure the nbn® box is powered on and cables are firmly seated.
If you have a VoIP (telephone) service:
Connect your home phone to the Phone / VoIP port on the back of the VX230v.
You'll need to access the VX230v's settings via a computer, phone, or tablet:
Use an Ethernet cable: plug one end into one of the VX230v's LAN ports and the other into your device.
Or connect via Wi-Fi: look for the SSID printed on the sticker under the router (e.g. TP-Link_xxxx) and use the default Wi-Fi password from the same sticker.
Step 4: Log in to the VX230v
On first use or after a factory reset, you'll be prompted to set an admin password.
If already set up, enter the admin password.
Once logged in, you'll typically see a Quick Setup Wizard to guide you through service setup.
In the setup wizard (or under Internet / WAN settings) you'll configure:
DSL / EWAN: Choose based on your technology. For FTTN/FTTB, select VDSL / DSL mode. For FTTP, HFC, or FTTC, choose EWAN / Ethernet WAN mode.
Connection type: Usually Dynamic IP / DHCP (for most nbn® services).
VLAN ID: Only if your ISP requires one.
Username / password: Only for specific service types (rare in retail nbn®).
Run the Connection Test step to confirm everything is working.
Once your internet connection is active:
Go to the Wireless / Basic Settings section.
Rename the SSID(s) (2.4GHz / 5GHz) to something you'll recognise.
Choose a strong password (WPA2 or WPA3 if available).
Save / Apply the settings.
Reconnect your devices to the new Wi-Fi name if you've changed it.
Step 7: Final Checks and Mesh (Optional)
Wait a few minutes. The Internet LED should turn solid or stable to indicate the connection is up.
Test browsing, streaming, etc.
If you use extra mesh units (e.g. HX220), you can add them under Network Map → Add Mesh Device in the VX230v interface.
Need Help?
Visit our website and speak to Eve, our AI assistant, in the bottom right corner of the screen.
If you'd rather chat with a human, just let Eve know and you'll be transferred to a real person within the same chat window.
Head over to the homepage of our help centre and submit a ticket.
Call us on 132 EZI (132 394).