Popular Articles
How Ezi Broadband Protects Your Billing and Payment Data
Your security is our top priority. Ezi Broadband uses advanced encryption, secure gateways, and strict privacy controls to keep your billing and payment information safe. We never store or see your full credit card or bank details — all payments are ...
How Do I Choose The Right Ezi Plan?
Choosing the right Ezi Broadband plan comes down to understanding how you use the internet — and matching that to the speed and capacity available at your address. The good news? All Ezi plans include unlimited data, so the main difference between ...
How Long Will It Take Me to Get Connected?
We know you want to get online fast — that's why we make the setup process as simple and efficient as possible. The exact time it takes to connect your Ezi Broadband service depends on your nbn® technology type and whether a technician visit is ...
How Do I Know When My Service Is Active?
Once you've placed your Ezi Broadband order, our team begins the process of activating your service with nbn® Co. You'll receive updates by email or SMS as your order progresses — from confirmation through to activation — so you'll always know what ...
How To Update Your Modem Firmware
Keeping your router's firmware up to date ensures you have the latest features, security updates, and performance improvements. This guide covers both the TP-Link HX510 and TP-Link VX230v routers supplied by EZI Broadband. 1. Connect to your Modem ...